Incredible Experience Before, During, and After
Where do I start with how incredible the Nepal Nirvana team was. Starting with the planning, they were incredibly accommodating, even up until the day before we started our trek. KP and his family were quick to answer any questions that arose, even joining a group chat with the members of our group. Upon arrival in Kathmandu they welcomed me into their office where KP and his family spent a few hours talking through the map with me. When the rest of my group arrived we repeated this exercise to make sure that we had selected a trip that would work best for everyone.
We elected to travel by tourist bus to Pokhara, this trip alone was an incredible experience. In the moment it seemed chaotic and terrifying at times, in retrospect those 10 hours each way have been one of the highlights of the trip, there I was sitting with my best friend, disconnected from the modern world, just talking about what we see outside and what's been going on in our lives. If I go again, I'd take the bus one way and fly the other just to have that experience as well.
Chhiring was our guide and we couldn't have asked for a better one. He was incredibly entertaining to be around, a positive energy at all times, and when we would struggle he stayed right there with us. As the week went on we got to know Chhiring more and more, even teaching him how to play 31 with us to pass time at the tea houses. He made sure to expose us to local foods as best he could, making the trip even better through taste. If you are booking with Nepal Nirvana, I highly recommend requesting Chhiring if he is available for your trip.
When all was said and done and we had arrived back to Kathmandu, we found that my friend had left his AirPods by mistake in the hotel in Pokhara. KP offered to get them back from the hotel and figure out how to get them back to us in the States. This little gesture pretty much sums up the service from Nepal Nirvana. Customer care was demonstrated by everyone we interacted with from planning with KP to the guiding by Chhiring and the wrap up back in Kathmandu with KP.